Auto Ship FAQs
Auto Ship is the best and easiest way to make sure you never run out of your favorite Raw Biology products. We automatically send your chosen products based upon a frequency that you choose. The program is easy to use and customizable, so you can make changes online whenever you need. When you purchase an Auto Ship product, you will get to enjoy the benefit of discounted pricing on EVERY auto shipment order plus FREE shipping.
You can change your delivery frequency, next order date, shipping info and payment method any time by visiting by clicking “Subscriptions” located within the My Account section. Changes to orders can be made any time within 48 hours of the next scheduled shipment date, and you can cancel at any time.
Joining the program is easy! Signing up for Auto Ship can be done on any Auto Ship product. To subscribe, simply select the “Auto Ship” option while browsing on the desired product page. Select your preferred shipment frequency, and then check out.
After you purchase an Auto Ship product, you will receive an email confirming your subscription. This email will include a link to access ‘Auto Shipment’ where you can manage your future orders and your account. We will place your Auto Ship orders automatically according to your selected frequency, and you will only be billed on the day the order is processed. You will also receive email notifications regarding other valuable information related to your Auto Ship account, such as item discontinuation, subscription cancellation, or order placement confirmation.
Once you’ve subscribed, Auto Ship is easy to manage. You can change your next order date, skip an order, change your selected frequency, change your shipping method, add products, swap products, or cancel a subscription by visiting ‘Subscriptions’ located in the ‘My Account‘ section. Please allow up to 48 hours for modifications or cancellations to be processed.
To review or modify your Auto Shipment account information, visit “Subscriptions” located on the My Account page. You can change the shipping address, shipping method or payment information for your subscription, which is the default option and will affect all future subscription orders.